# Product Support Associate (Temporary) at Equip Health

- Company: Equip Health
- What the company does: Virtual, evidence-based eating disorder treatment for all diagnoses. Backed by General Catalyst.
- Company website: https://equip.health/
- Type: Startups
- Level: Associate
- Location: Remote - USA
- Work setup: Remote
- Pay: $28/hr (USD)
- Posted: 2026-10-29
- Apply by: 2026-12-13
- Apply: https://jobs.ashbyhq.com/equip/bc2b76b5-be92-4ffb-92ef-f4e0d7ee6546?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/equip-health-product-support-associate-temporary/

## About the role

Provide prompt, courteous, and efficient support to internal or external users experiencing product issues or seeking assistance with our software. Investigate and troubleshoot software and platform-related problems reported by users via various channels (phone, email, chat, etc.). Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Associates or bachelors degree or equivalent experience
- Ability to work 9am-5pm CST. Potential for additional hours based on business need
- Excellent verbal and written communication skills
- Strong customer-service orientation including professional interpersonal skills and the ability to effectively collaborate with external and internal stakeholders
- Demonstrate ability to consistently follow processes, reflecting a strong attention to detail
- Quick learner with a strong interest in mastering new technologies, including Equip’s platform and best practices in product support

Tags: Tech & Product

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/equip-health-product-support-associate-temporary/