# Policy Operations Manager at Ethos

- Company: Ethos
- What the company does: Get an instant life insurance quote online today! Ethos makes life insurance easy by offering you a dependable quote in seconds. Backed by General Catalyst and Sequoia.
- Company website: https://www.ethoslife.com/
- Type: Startups
- Level: Senior
- Location: Remote US
- Work setup: Remote
- Pay: $90K to $120K base salary per year (USD)
- Posted: 2026-10-14
- Apply by: 2026-11-28
- Apply: https://job-boards.greenhouse.io/ethoslife/jobs/8886921002?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/ethos-policy-operations-manager/

## About the role

As the Policy Operations Manager at Ethos, you will lead a dynamic team and be at the forefront of transforming our technology and processes to enhance the customer experience. You will oversee the day-to-day operations of the Policy Administration team while also driving process innovation to improve policy holder experiences. The ideal candidate is a people-centric leader who is passionate about process improvement and has a knack for solving complex operational challenges. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 5+ years of experience in operations, customer support, customer success, or a related role
- Experience and knowledge of life insurance is required
- Proven experience in process improvement and the ability to think creatively and solve complex problems
- Strong leadership and interpersonal skills, with a track record of building and nurturing high-performing teams
- Excellent written and verbal communication skills, with the ability to articulate messages to various stakeholders
- Proficiency in working with Salesforce or equivalent support/help desk software

Tags: Revenue

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/ethos-policy-operations-manager/