# Privacy, Data Protection & Commercial Technology Attorney (SaaS, DPAs, AI & Data Agreements) at Eudia

- Company: Eudia
- What the company does: Eudia creates expert digital twins, encoding your best experts’ judgment into an Enterprise Brain that makes the business self-sufficient without scaling headcount. Backed by General Catalyst.
- Company website: https://www.eudia.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: New York City, NY
- Work setup: On-site
- Posted: 2026-08-21
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/eudia/jobs/4378135009
- Page: https://www.1752.vc/careers/jobs/eudia-privacy-data-protection-and-commercial-technology-attorney-saas-dpas-ai-an/

## About the role

As a Senior Customer Success Manager, Enterprise/Strategic, you’ll own and grow a portfolio of our most important enterprise customers, acting as the strategic quarterback for executive relationships, measurable value realization, adoption, renewals, and expansion. You’ll lead high-stakes, complex implementations and AI transformation initiatives with Fortune 500 legal departments, while also helping define the playbook for how Customer Success operates at Eudia.

## What they're looking for

- Build durable, multi-threaded relationships across Legal, Legal Ops, IT, Security, Procurement, and executive stakeholders
- Lead executive-facing value conversations: success plans, QBRs/EBRs, stakeholder alignment, and outcome storytelling
- Serve as the internal voice of the customer—translating customer pain into clear product and delivery priorities
- Define “what success means” with each customer: outcomes, KPIs, adoption targets, and time-to-value milestones
- Lead customers through AI-enabled workflow transformation—helping them discover high-value use cases, design the future-state, and operationalize change
- Create crisp narratives that quantify impact (efficiency, cycle-time reduction, risk reduction, productivity, satisfaction)

Tags: Counsel