# Enterprise Customer Success Manager at Eve

- Company: Eve
- What the company does: Legal AI software for plaintiff law firms: handle more cases, increase settlement values, and grow revenue without adding headcount. Trusted by 1,200+ firms. Backed by Lightspeed, a16z and Menlo.
- Company website: https://eve.legal/
- Type: Startups
- Level: Senior
- Location: Remote - US
- Work setup: Remote
- Posted: 2026-03-31
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/eve/jobs/4204244009
- Page: https://www.1752.vc/careers/jobs/eve-enterprise-customer-success-manager/

## About the role

Eve is redefining legal technology for plaintiff law firms, and we're building the team that will take us there. We help firms handle more cases, recover more for clients, and grow with AI that works across every stage of a case, from intake through resolution. The next generation of great plaintiff firms will be AI-Native, and Eve is how they get there. But what makes Eve different isn't just the product. It's how we build it.

## What they're looking for

- Legal Industry Expertise: Comprehensive knowledge of law firm operations, compliance, and current legal sector trends
- Technical Proficiency: Mastery of legal tech solutions, especially Eve's products, with the ability to explain complex concepts to non-technical professionals
- Data Analysis and Reporting: Strong analytical skills with expertise in legal-specific metrics and the ability to present insights effectively
- Project Management and Communication: Excellent project coordination and communication skills, with a consultative approach to solving law firm challenges
- Problem-Solving and Adaptability: Creative problem-solver capable of managing multiple accounts across various practice areas and firm sizes
- Networking and Industry Engagement: Strong relationship-building skills with a willingness to travel for client visits and industry events

Tags: Customer Success