# Technical Support Specialist (AI / SaaS) at Evolutioniq

- Company: Evolutioniq
- What the company does: EvolutionIQ is the leading insurance claims guidance platform, providing faster recoveries and smarter decisions for carriers. Backed by First Round and ICONIQ.
- Company website: https://evolutioniq.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: New York, NY
- Work setup: On-site
- Posted: 2026-09-28
- Apply by: 2026-11-12
- Apply: https://job-boards.greenhouse.io/evolutioniq/jobs/6209953004?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/evolutioniq-technical-support-specialist-ai-saas/

## About the role

We are looking for a motivated and technically minded Technical Support Specialist to join our team in New York City. In this role, you will serve as the first point of contact for our client’s users, helping them navigate technical challenges and ensuring they get the most value out of our platform. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Education: You hold a Bachelor’s degree, preferably in Computer Science, Information Systems, Engineering, or a Business discipline (Finance, Accounting, etc.)
- Experience: You are fresh out of a top program and ideally 1-2 years of professional experience. Previous internships in tech support, IT, or client services are a strong plus
- Communications: You possess excellent written and verbal communication skills. You can write a professional email and speak confidently with clients
- Tech-Savvy: You have a firm grasp of technical support workflows and a strong interest in AI technologies and SaaS business models
- Problem Solving: You enjoy digging into a puzzle and don't stop until you find the solution
- Understanding of AI-as-a-Service (AIaaS) concepts

Tags: Client Services

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/evolutioniq-technical-support-specialist-ai-saas/