# Clinical Success & Operations Manager at Evvy

- Company: Evvy
- What the company does: Get innovative vaginal healthcare, powered by our state-of-the-art Vaginal Microbiome Test. Our clinical care platform includes Rx for bacterial vaginosis (BV), yeast infections, aerobic vaginitis, fertility and more. Trusted by 100,000+ users. Backed by General Catalyst.
- Company website: https://www.evvy.com/
- Type: Startups
- Level: Senior
- Location: New York City
- Work setup: On-site
- Posted: 2026-05-18
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/evvy/e55f4bed-0976-4cae-ab2a-13b52411ed9f
- Page: https://www.1752.vc/careers/jobs/evvy-clinical-success-and-operations-manager/

## About the role

We’re looking for a Clinical Success & Operations Manager to help build the partner experience layer of Evvy’s commercial organization. You’ll own the ongoing experience for Evvy’s clinic and practitioner partners after they sign — serving as their primary strategic point of contact, internal advocate, and trusted operational partner. Your job is not just to solve problems, but to proactively improve how clinics experience Evvy over time.

## What they're looking for

- Serve as the primary day-to-day contact for Evvy’s clinic and practitioner partners
- Build strong, trusted relationships across clinic teams and become a reliable strategic partner over time
- Ensure every new partner has a seamless onboarding experience, from account setup through first order and ongoing adoption
- Proactively identify friction points, adoption barriers, and opportunities to improve the partner experience
- Partner closely with Operations to resolve complex or high-priority partner issues with speed and care
- A relationship builder at heart. You genuinely enjoy being the person that partners rely on, and you take pride in making their experience with Evvy exceptional

Tags: Commercial