# Support Engineer, PAYGO at Exa

- Company: Exa
- What the company does: Search API for AI agents that need real-time web data, deep research, and structured content from one endpoint. Try our API for free. Backed by Lightspeed, Y Combinator and a16z.
- Company website: https://exa.ai/
- Type: Startups (AI role)
- Level: Mid level
- Location: Remote
- Work setup: Remote
- Pay: $115K to $225K base salary per year (USD)
- Posted: 2026-11-08
- Apply by: 2026-12-23
- Apply: https://jobs.ashbyhq.com/exa/f4dd7ae8-cf72-4634-b708-742601b9061c?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/exa-support-engineer-paygo/

## About the role

Thousands of developers and companies use Exa on pay-as-you-go. As the Support Engineer for PAYGO, you own all of their inbound questions: getting started, search quality, billing, errors, integrations, and real bugs. The volume is high and every day is different. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Programming experience: you can read unfamiliar code, call an API and debug a failing request
- Clear, short writing. Customers can act on your answers without coming back
- You learn fast and keep quality high when the volume is high
- Good judgment on what to answer yourself and what to escalate
- Comfort working AI-first, with AI tools and agents as part of your daily workflow
- Early-career candidates are welcome

Tags: GTM

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/exa-support-engineer-paygo/