# Technical Customer Success Manager Remote, Costa Rica Apply Now at Exaforce

- Company: Exaforce
- What the company does: Built on a unified data layer and real-time knowledge graph, Exaforce gives security teams the speed, context, and reasoning to stop AI-era threats. Backed by Peak XV.
- Company website: http://exaforce.com/
- Type: Startups
- Level: Senior
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-11-04
- Apply by: 2026-12-19
- Apply: https://www.exaforce.com/careers/technical-customer-success-manager?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/exaforce-technical-customer-success-manager-remote-costa-rica-apply-now/

## About the role

At Exaforce, we empower security and operations (SOC) teams with a cutting-edge AI-driven platform designed to supercharge productivity and effectiveness. Our innovative Agentic SOC Platform leverages AI agents (“Exabots”) and advanced data exploration to deliver real-time insights, proactive threat detection and response, detailed investigations, and automated workflows. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Lead onboarding for new and existing customers. Connect their data sources, validate the data is landing and parsed correctly, and get them live fast
- Know our core data sources well: identity providers (Okta, Entra ID), EDR (CrowdStrike, SentinelOne, Defender), email security (Proofpoint, Mimecast, Abnormal), cloud (AWS, Azure, GCP) and Google Workspace
- Map each customer’s data to the detections and investigations it powers. Show them where they have coverage and where they have blind spots
- Recommend the next data source to connect, and explain what it unlocks
- Drive real usage: data sources connected, search, agentic triage and response, analyst feedback that tunes the tenant
- Run custom business reviews built from the customer’s own data. No templates


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/exaforce-technical-customer-success-manager-remote-costa-rica-apply-now/