# Technical Operations Analyst II at Expedia Group

- Company: Expedia Group
- What the company does: Expedia Group is your gateway to the world of travel through trusted brands, leading technology, and a global marketplace connecting travelers, partners, and experiences.
- Company website: https://www.expediagroup.com
- Type: Startups
- Level: Analyst
- Location: Austin Domain 11 - HomeAway
- Work setup: On-site
- Posted: 2026-10-22
- Apply by: 2026-12-06
- Apply: https://expedia.wd108.myworkdayjobs.com/en-US/search/job/Austin-Domain-11---HomeAway/Technical-Operations-Analyst-II_R-110349?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/expedia-group-technical-operations-analyst-ii/

## About the role

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Manage vendors for our vendor-managed apps: track logged issues to resolution against agreed service levels, escalate when needed, and secure the telemetry, usage and audit data they own
- Lead first response and cross-team investigation for incidents, restore service quickly, write evidence-based incident reports, and harden runbooks and preventive checks so issues don't recur
- Design SLO-aligned monitors, tune alerts to cut noise, and correlate tickets, alerts, telemetry and vendor reports to surface systemic risks and prioritize fixes by impact
- Build and maintain BI dashboards and reports with metric definitions consistent with enterprise standards, and model demand and capacity to recommend changes
- Identify routine diagnostic and reporting work to automate, and partner with engineering owners to implement it
- Design AI-ready knowledge articles, runbooks and self-service content, and measure ticket deflection and customer satisfaction


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/expedia-group-technical-operations-analyst-ii/