# Lettings Coordinator at Expedock

- Company: Expedock
- What the company does: Backed by Insight and Pear VC.
- Company website: https://www.expedock.com/
- Type: Startups (AI role)
- Level: Mid level
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-07-30
- Apply by: 2026-10-08
- Apply: https://expedock.bamboohr.com/careers/188
- Page: https://www.1752.vc/careers/jobs/expedock-lettings-coordinator/

## About the role

You'll be at the heart of our lettings operation. While the Lettings Operations Managers focus on performance and process, you'll keep everything running day to day: handling enquiries, booking viewings, spotting our highest priority leads and guiding applicants smoothly from first contact through to a signed tenancy. If you're the kind of person who hates seeing things slip through the cracks, this role was made for you.

## What they're looking for

- Progressing leads through every stage, from enquiry to viewing, application and signed tenancy, chasing responses so momentum is never lost
- Guiding prospective tenants through the contracting process, making sure paperwork is complete and nothing holds up a booking
- Making outbound calls to prospective tenants to generate sales, using a natural, conversational approach rather than a rigid script, focusing on helpful advice rather than hard-pressure sales tactics
- Monitoring enquiries from third-party listing sites so they're picked up and actioned promptly
- Keeping the inbox within our agreed response time targets, escalating early if anything is at risk
- Booking viewings through our online system, working closely with our local viewing staff in each city

Tags: Service Delivery Team