# Consumer Support Associate – Internal Ombudsman Secretariat at Experian Ventures

- Company: Experian Ventures
- What the company does: Experian Ventures powers global opportunities while creating new value with data and analytics. We look for firms who will deliver the solutions of tomorrow to simplify credit and lending, reduce complexity in specialized verticals, automate and secure...
- Company website: https://www.experian.com/ventures/
- Type: Startups
- Level: Associate
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-11-02
- Apply by: 2026-12-17
- Apply: https://jobs.experian.com/job/consumer-support-associate-internal-ombudsman-secretariat-in-mumbai-india-jid-6282?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/experian-ventures-consumer-support-associate-internal-ombudsman-secretariat/

## About the role

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Deliver a consistent, fair, and high-quality customer experience across all complaint and escalation channels
- Identify recurring customer pain points, service gaps, and operational issues impacting customer experience
- Support service recovery efforts through balanced and customer-focused resolutions
- Contribute to initiatives aimed at improving complaint handling quality and customer satisfaction


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/experian-ventures-consumer-support-associate-internal-ombudsman-secretariat/