# Fraud Operations Specialist I at Extend

- Company: Extend
- What the company does: Turn shopper behavior into operational and financial advantage with dynamic perks and policies. Backed by SoftBank VF.
- Company website: https://www.extend.com/
- Type: Startups
- Level: Mid level
- Location: Remote, US
- Work setup: Remote
- Pay: $50K to $63K base salary per year (USD)
- Posted: 2026-04-22
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/extend/jobs/5978396004
- Page: https://www.1752.vc/careers/jobs/extend-fraud-operations-specialist-i/

## About the role

As a Fraud Operations Specialist, you will join a growing Fraud Ops team and perform regular fraud investigations to detect bad actors and improve user experience for legitimate customers. Through your investigations, you will detect trends in fraud and abuse and find new opportunities to positively impact Extend’s internal processes.

## What they're looking for

- 2+ years of direct Fraud/Abuse Operations experience, preferably in an eCommerce environment
- Time management and efficiency: must be able to meet specified SLAs for claim reviews
- Bachelors' degree or equivalent experience, preferably in a related field
- Subject Matter Expertise in fraud concepts and prevention best practices
- Ability to perform due diligence Fraud Investigations and make determinations with evidence, efficiency, and sound reasoning
- Ability to make independent decisions to update customer risk scores and determine fraud/not fraud

Tags: Warranty Operations (201)