# Technical Solutions Engineer at Fabric

- Company: Fabric
- What the company does: Who we are: Come build the future of commerce with us at fabric. We're building the agentic commerce infrastructure that helps merchants grow, sell, and operate in today's AI-powered shopping experience. Backed by General Catalyst.
- Company website: https://www.fabrichealth.com/
- Type: Startups
- Level: Mid level
- Location: United States - Remote
- Work setup: Remote
- Posted: 2026-08-12
- Apply by: 2026-10-08
- Apply: https://jobs.gem.com/fabrichealth/am9icG9zdDocM1qkjs9ih1kIXzLVqeWC
- Page: https://www.1752.vc/careers/jobs/fabric-technical-solutions-engineer/

## About the role

Health plans, employers, and care networks are building custom, headless virtual care experiences powered directly by our platform's APIs. As a Technical Solutions Engineer, you will serve as the premier technical authority and trusted architectural advisor for client engineering teams building on our platform.

## What they're looking for

- You are a client-facing engineer who actually codes: You have been the person clients call when their integration breaks, and you find that satisfying rather than draining
- You own outcomes, not just tasks: When a client is stuck, you investigate before escalating, and you treat handing a problem back over the wall as a last resort
- You treat documentation and code samples as a force multiplier: You would rather build a well-documented SDK that enables ten clients to self-serve than answer the same integration question ten times
- You are comfortable at the intersection of product and customer success: The role exists because Fabric needs one person who can do both, not two people doing half of each
- 4+ years of experience in a technical client-facing role: solutions engineering, technical account management, implementation engineering, or developer relations, with real coding responsibility, not just demo delivery
- Strong proficiency in Ruby on Rails, the core language of Fabric's platform and the foundation for all API work