# Solutions Engineer, Enterprise, West at Factory

- Company: Factory
- What the company does: Build faster with AI coding agents. Factory Droids automate coding, testing, and deployment for startups and enterprises. Backed by Khosla, NEA and Sequoia.
- Company website: https://factory.ai/
- Type: Startups (AI role)
- Level: Mid level
- Location: San Francisco, CA
- Work setup: On-site
- Posted: 2024-07-30
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/factory/5535c193-cbfb-482c-81d9-8bda93d65391
- Page: https://www.1752.vc/careers/jobs/factory-solutions-engineer-enterprise-west/

## About the role

Factory is looking to hire an Enterprise Solutions Engineer to play a crucial role in ensuring customer success and enhancing our product experience.

## What they're looking for

- 3-4 years of experience with a technical background and demonstrated passion for customer success. A Bachelor’s degree in Computer Science, Engineering or a related field is required
- Ability to quickly grasp new technologies and software development practices. Proficiency across the tech stack is highly valued
- Proven ability to identify, diagnose, and resolve complex technical issues in customer environments, demonstrating exceptional problem-solving skills
- Strong analytical skills, with the ability to engage in critical data analysis and derive actionable insights
- Excellent communication and interpersonal skills, capable of fostering positive relationships with customers and working collaboratively across internal teams
- A hunger for learning and a drive to continuously improve, both in terms of personal skills and the product’s value to customers. Must be motivated, proactive, and capable of thriving in a fast-paced, evolving startup environment

Tags: GTM