# Senior Client Experience Associate at Farther

- Company: Farther
- What the company does: Farther is Intelligent Wealth Management, natively built to unlock greater wealth throughout your financial life. Backed by Bessemer, Lightspeed and General Atlantic.
- Company website: https://www.farther.com/
- Type: Startups
- Level: Senior
- Location: Hybrid - Dallas, TX
- Work setup: Hybrid
- Posted: 2025-09-10
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/fartherfinance/jobs/4607768005
- Page: https://www.1752.vc/careers/jobs/farther-senior-client-experience-associate/

## About the role

As a Senior Client Experience Associate, you will play a key role in delivering a world-class wealth management experience for Farther advisors and clients. You'll support that exceptional client experience by flawlessly executing the financial operations required for advisor onboarding, client onboarding, ongoing requests, and any complex needs. You will work closely with our Product and Engineering teams to continually push the boundaries of wealth management.

## What they're looking for

- Act as the key relationship manager for Farther advisors and clients by providing timely and accurate responses to inquiries via email, phone, and other communication channels
- Assist clients with account opening, transfers, and other ongoing tasks – while also acting as a liaison with our custodians to confirm completion of requests
- Monitor client accounts and proactively address issues as they arise
- Identify opportunities to improve the client experience function and work with the Product and Engineering teams and other team members to implement changes
- Establish and maintain positive and effective relationships with Farther’s advisors, custodians, and third-party vendors to ensure client satisfaction

Tags: Client Experience