# Strategic Program Manager at Fictiv

- Company: Fictiv
- What the company does: Custom manufacturing services for prototypes to full scale production, for CNC machining, 3D printing, injection molding, and more. Get an instant quote. Backed by Accel.
- Company website: http://www.fictiv.com
- Type: Startups
- Level: Senior
- Location: Remote - USA
- Work setup: Remote
- Pay: $105K to $150K base salary per year (USD)
- Posted: 2026-07-05
- Apply by: 2026-10-12
- Apply: https://job-boards.greenhouse.io/fictiv/jobs/8614076002
- Page: https://www.1752.vc/careers/jobs/fictiv-strategic-program-manager/

## About the role

As a Strategic Program Manager (SPM) at MISUMI Americas, you'll partner with leading enterprises and innovative startups to accelerate product launches without sacrificing quality. Acting as a trusted advisor, you'll bring deep expertise in engineering, operations, quality, and logistics to guide customers through every stage — from New Product Development (NPD) and New Product Introduction (NPI) through mass production.

## What they're looking for

- Act as the primary customer advocate, building strong relationships to deliver high-quality customer experiences that drive long-term loyalty
- Collaborate cross-functionally with pre- & post-sale teams to ensure on-time delivery while proactively managing risks and changes throughout the program lifecycle
- Leverage your technical expertise in engineering and manufacturing alongside strong program management skills to identify risks early, develop risk mitigation plans, and manage changes to keep projects on track
- Serve as the Subject Matter Expert (SME) for the program, providing valuable insights and guidance to both internal teams and customers to ensure alignment and clarity
- Monitor and report program milestones making necessary adjustments to timelines and deliverables, to meet customer expectations and maintain high-quality standards
- Identify opportunities for process improvements and collaborate with cross-functional teams to enhance operational efficiency and customer satisfaction

Tags: Program Management