# Customer Success Associate at Filevine

- Company: Filevine
- What the company does: Backed by Insight.
- Company website: https://www.filevine.com/
- Type: Startups
- Level: Associate
- Location: United States
- Work setup: Remote
- Pay: $75K to $85K base salary per year (USD)
- Posted: 2026-10-08
- Apply by: 2026-11-23
- Apply: https://jobs.lever.co/filevine/0bf3dc09-2254-43a6-9c0a-e914ec722c1a?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/filevine-customer-success-associate/

## About the role

Powered by LOIS , the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 3-5 years of experience in Customer Success, Account Management, or a related client-facing role
- Strong communication skills with the ability to explain concepts clearly and empathetically
- Ability to occasionally travel to meet customers for sales/implementation meetings and conferences
- Data-driven mindset with comfort interpreting usage metrics and health indicators
- Highly organized and able to manage multiple customer initiatives simultaneously
- Collaborative and proactive, with a strong sense of ownership and accountability

Tags: Depositions

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/filevine-customer-success-associate/