# Title Sr Tech Support Engineer MI -2 at Filmore

- Company: Filmore
- What the company does: Backed by 500 Global.
- Company website: https://filmorebody.com
- Type: Startups
- Level: Senior
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-09-17
- Apply by: 2026-11-01
- Apply: https://uscareers-fujifilm.icims.com/jobs/38536/sr-tech-support-engineer-mi--2/job
- Page: https://www.1752.vc/careers/jobs/filmore-title-sr-tech-support-engineer-mi-2/

## About the role

The Technical Support Engineer, MI – II (Tier II) handles remote technical support across our product lines for HCUS customers. The expectation of the position is to be versed in primary support across our Synapse products, and the ability to support more complex issues. This engineer must be comfortable with making decisions while working on these more complex issues. This role requires a firm grasp of time management and organizational skills.

## What they're looking for

- Bachelor’s Degree, Trade School Certification (Industry related), or Industry Experience Equivalent
- One or more industry-specific certifications in relevant technical background (Microsoft, VMware, Cisco certifications preferred)
- Knowledge of Windows OS (Microsoft Server 2012, 2016, 2019, 2022+), networking, SQL Server, and/or Oracle
- Superior communication and interpersonal skills, excellent phone manner
- Ability to achieve results and meet goals in a fast-paced, team environment
- Ability to make independent decisions based on interpretation of technology data and product knowledge