# Product Analyst at Finch

- Company: Finch
- What the company does: Backed by Techstars.
- Type: Startups (AI role)
- Level: Analyst
- Location: San Francisco, New York City
- Work setup: Hybrid
- Pay: $80K to $86K base salary per year (USD)
- Posted: 2026-07-22
- Apply by: 2026-10-12
- Apply: https://jobs.lever.co/finch/c94f2732-3307-4fe0-b021-8fc0fe6d341a
- Page: https://www.1752.vc/careers/jobs/finch-product-analyst/

## About the role

We're looking for a data-driven Product Analyst to support SLA monitoring and tracking, provider expansion, and automation initiatives. This role owns operational workflows end-to-end with a strong emphasis on metrics, tracking, and identifying where processes are off track. This individual will partner closely with product, integrations, and engineering to move work from manual support toward scalable automation.

## What they're looking for

- Monitor SLAs and operational performance across multiple product workflows, flagging misses or anomalies as they emerge
- Investigate root causes behind performance issues and process breakdowns
- Build and maintain actionable reporting and dashboards that surface where processes are on or off track
- Own operational workflows end-to-end, with clear visibility into status, bottlenecks, and outcomes
- Help drive the full lifecycle of new provider/connection work, including intake, data mapping, cross-team coordination, parallel run support, and handoff toward automation
- Act as a key point of coordination across the stages of provider expansion, ensuring nothing falls through the cracks

Tags: Product