# Senior Developer Success Engineer at Finch

- Company: Finch
- What the company does: Backed by Techstars.
- Type: Startups (AI role)
- Level: Senior
- Location: San Francisco, New York City
- Work setup: Hybrid
- Pay: $190K to $210K base salary per year (USD)
- Posted: 2026-03-30
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/finch/d4c60202-800e-4bf8-b1c3-bf87b5cb472f
- Page: https://www.1752.vc/careers/jobs/finch-senior-developer-success-engineer/

## About the role

Senior Developer Success Engineers (Sr. DSEs) own the post-sale technical relationship with Finch’s most strategic customers. You’ll proactively manage a vital portfolio, driving critical milestones, building technical solutions, and taking ownership of account health metrics. Beyond individual account work, you’ll lead critical cross-functional projects, set vertical / use-case based strategy, and keep stakeholders informed as you manage initiatives that improve the broader Success organization and functions.

## What they're looking for

- Proactively manage a portfolio of strategic developer accounts, anticipating technical needs and ensuring high levels of technical satisfaction
- Solution for complex customer challenges, defining milestones, providing regular updates, and coordinating across Engineering, Product, Marketing and Executive leadership
- Conduct in-depth architectural assessments of customers’ employment data pipelines and deliver actionable recommendations to reduce friction, improve reliability, and optimize onboarding performance
- Diagnose and resolve complex technical problems across authentication flows (particularly OAuth), API integrations, and data pipeline issues, exploring creative alternative solutions when standard approaches fall short
- Develop and implement customized engagement plans tailored to each account’s maturity, integration complexity, and growth potential
- Generate monitoring of key account health metrics, identify early warning signals, and take proactive action to mitigate churn risk

Tags: Success