# Customer Delivery Manager at Finix

- Company: Finix
- What the company does: Finix is a payments technology provider enabling businesses to accept and send payments online or in person. Backed by Insight and Lightspeed.
- Company website: https://www.finixpayments.com/
- Type: Startups
- Level: Senior
- Location: San Francisco
- Work setup: On-site
- Pay: $100K to $175K base salary per year (USD)
- Posted: 2025-11-21
- Apply by: 2026-10-08
- Apply: https://jobs.lever.co/finix/d6544849-9fa4-4a52-93df-4e1cb1c5f071
- Page: https://www.1752.vc/careers/jobs/finix-customer-delivery-manager/

## About the role

Finix is seeking a relationship-focused and detail-oriented Customer Delivery Manager to manage Finix’s strategic customer base. The Customer Delivery Manager strives to increase Finix’s long-term value by aligning strategic and key initiatives with those of our Customers and Partners.

## What they're looking for

- Consultative in nature, with a high degree of empathy to identify and understand customer pains, goals, and opportunities
- Comfortable traveling to visit customers onsite attend industry trade shows, and host customers in our SF office
- Excited to pursue revenue retention and customer health targets that will make our company successful
- Self-motivated — Able to be proactive and flourish with minimal guidance within uncertain and ambiguous environments
- A strong verbal and written communicator
- 3+ years of experience in Relationship Management, or similar roles at a top technology payments company

Tags: Customer Success