# Success Engineer at Firecrawl

- Company: Firecrawl
- What the company does: Firecrawl is the web data API to search, scrape, and interact with the web at scale. Turn any source into clean Markdown or structured data your agents can ship with. Backed by Y Combinator.
- Company website: https://www.firecrawl.dev
- Type: Startups (AI role)
- Level: Mid level
- Location: San Francisco, CA
- Work setup: On-site
- Pay: $209K to $265K base salary per year (USD)
- Posted: 2026-08-04
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/firecrawl/f2e1fa1b-8186-49be-848a-20b1216820ab
- Page: https://www.1752.vc/careers/jobs/firecrawl-success-engineer/

## About the role

Own the technical health of your accounts: keep customers succeeding, deepen their usage, and catch problems before they become churn Get hands-on with the product against real customer data, build integrations, and solve the technical problems that keep accounts growing

## What they're looking for

- You've done customer success engineering, solutions, forward-deployed, or another customer-facing technical role, ideally at a developer, API, or AI-infra product
- You're technical enough to earn a developer's respect: you can read code, use an API, and build a real POC or integration yourself
- You've owned accounts over time and grown them, and can point to the technical work that drove adoption and expansion
- You check before you build: you can tell user error from a bug from a real product gap, and you don't turn every ask into a custom feature
- You can translate between deep technical detail and business value without losing either audience
- You move fast and close the loop. You'd rather ship a working fix against real data than perfect a doc

Tags: Revenue and Success Team