# Mission Success Advisor at Firestorm

- Company: Firestorm
- What the company does: Firestorm Labs - Democratize the fight with radically-affordable, mission-adaptable power for air, land, and sea. Backed by NEA.
- Company website: https://www.launchfirestorm.com/
- Type: Startups
- Level: Mid level
- Location: San Diego, United States
- Work setup: On-site
- Pay: $85K to $110K base salary per year (USD)
- Posted: 2026-09-01
- Apply by: 2026-10-16
- Apply: https://jobs.gem.com/firestorm/am9icG9zdDrAB-hx50QsJKxnuQnaDFbB
- Page: https://www.1752.vc/careers/jobs/firestorm-mission-success-advisor/

## About the role

Firestorm is hiring a Mission Success Advisor who will serve as Firestorm's senior representative and primary operational liaison to assigned defense and government customers. You are accountable for customer success, operational readiness, deployment planning, sustainment strategy, and customer relationship management throughout the lifecycle of Firestorm systems.

## What they're looking for

- Serve as the primary operational point of contact for assigned customer accounts
- Own assigned customer accounts and serve as the accountable Mission Success lead for customer satisfaction, operational readiness, and sustainment outcomes
- Build and maintain trusted relationships with customer leadership, operators, maintainers, and acquisition personnel
- Identify customer concerns, operational challenges, and emerging requirements and develop recommendations for resolution
- The position regularly evaluates multiple courses of action and develops recommendations affecting customer outcomes, operational effectiveness, mission readiness, and business performance
- Recommend deployment strategies, training priorities, and sustainment plans