# AI Native Account Lead at firmus

- Company: firmus
- What the company does: Your AI ally in preconstruction clarity — Actionable insights to reduce risk and elevate project quality for GCs, Architects, and Developers.
- Company website: https://firmus.ai
- Type: Startups (AI role)
- Level: Senior
- Location: San Francisco, US
- Work setup: On-site
- Posted: 2026-08-14
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/firmus/jobs/5390172008
- Page: https://www.1752.vc/careers/jobs/firmus-ai-native-account-lead/

## About the role

This is a commercial ownership role spanning account management, capacity commercialisation , and cross-functional delivery orchestration, typically covering a portfolio of several accounts at once given the segment's pace and scale. You will translate customer AI compute roadmaps into structured GPU capacity commitments, working closely with capacity planning, network engineering, and delivery teams to ensure every commitment is met on schedule.

## What they're looking for

- Own end-to-end account management for a portfolio of AI-native GPU capacity customers, acting as the primary commercial point of contact
- Translate customer AI compute roadmaps into structured GPU capacity commitments, working closely with capacity planning and network engineering teams
- Lead deal structuring and negotiation for contracts from single-digit millions to tens of millions of dollars, including pricing, terms, delivery milestones, and expansion rights
- Run a regular executive and technical cadence with each account — keeping commitments, performance, and escalations visible to both the customer and Firmus leadership
- Coordinate with the shared coverage pod — Solution Architecture, Customer Success, Technical Program Management, and Engineering — to ensure customer commitments are met on schedule and risks are surfaced early
- Own the customer feedback loop into Firmus engineering — capturing technical issues, capacity requirements, and roadmap requests and translating them into clear input for engineering and product priorities

Tags: Sales