# Client Service Analyst, Embedded Finance at Fiserv

- Company: Fiserv
- What the company does: Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
- Company website: https://www.fiserv.com
- Type: Startups
- Level: Analyst
- Location: 2 Locations
- Work setup: On-site
- Posted: 2026-10-27
- Apply by: 2026-12-11
- Apply: https://fiserv.wd5.myworkdayjobs.com/en-US/EXT/job/Jacksonville-Florida/Client-Service-Manager--Embedded-Finance_R-10403671?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/fiserv-client-service-manager-embedded-finance/

## About the role

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelor’s degree in Business, Information Systems, Technology, Operations, or a related field, or an equivalent combination of education and relevant experience
- 3+ years of experience in client service, technical support, service operations, incident or request management, production support, or a related environment
- Demonstrated experience owning or coordinating a case-management or ticket queue and working across teams to drive issues to resolution
- Working knowledge of ticket triage, severity assessment, escalation practices, service metrics, and SLA or service-target monitoring
- Strong analytical and problem-solving skills, with the ability to identify trends, exceptions, bottlenecks, and actions from operational data
- Intermediate to advanced Microsoft Excel skills, including pivot tables, lookups, formulas, charts, data validation, and repeatable reporting


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/fiserv-client-service-manager-embedded-finance/