# Director, Business Process Analysis - AI Enablement at Fiserv

- Company: Fiserv
- What the company does: Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
- Company website: https://www.fiserv.com
- Type: Startups (AI role)
- Level: Principal and up
- Location: 2 Locations
- Work setup: On-site
- Posted: 2026-09-24
- Apply by: 2026-11-08
- Apply: https://fiserv.wd5.myworkdayjobs.com/en-US/EXT/job/Omaha-Nebraska/Director--Business-Process-Analysis---AI-Enablement_R-10398130
- Page: https://www.1752.vc/careers/jobs/fiserv-director-business-process-analysis-ai-enablement/

## About the role

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

## What they're looking for

- 8+ years of experience in implementation leadership, business transformation, consulting, or operational improvement within financial services, payments, or technology environments
- 8+ years of experience leading cross-functional initiatives involving portfolio management, process redesign, technology enablement, or operational execution
- 8+ years of experience leading current-state and future-state process mapping, gap analysis, business requirements definition, and process control design
- 8+ years of experience deploying AI, automation, analytics, or decision-support tools to improve delivery quality, cycle time, cost efficiency, or operational performance
- 8+ years of experience establishing governance frameworks and controls that align business priorities with risk, compliance, and technology standards
- Experience using executive reporting, scorecards, and performance metrics to manage delivery outcomes, identify risks, and support decision-making