# Director, Clover Engineering – Merchant Onboarding & Growth at Fiserv

- Company: Fiserv
- What the company does: Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
- Company website: https://www.fiserv.com
- Type: Startups
- Level: Principal and up
- Location: Sunnyvale, California
- Work setup: On-site
- Posted: 2026-11-03
- Apply by: 2026-12-18
- Apply: https://fiserv.wd5.myworkdayjobs.com/en-US/EXT/job/Sunnyvale-California/Director--Clover-Engineering---Merchant-Onboarding---Growth_R-10403894?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/fiserv-director-clover-engineering-merchant-onboarding-and-growth/

## About the role

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Run an effective offshore operating model. Define team structure, ownership boundaries, handoffs, on-call coverage, and follow-the-sun practices. Keep quality, velocity, and engagement consistent across sites
- Own the onboarding experience. Simplify the path from lead and application through underwriting decision, provisioning, activation, and first transaction. Reduce drop-offs, decline rates, and manual intervention
- Unify merchant journeys. Align merchant archetypes, journeys, and funnels across self-service, sales-assisted, bank, ISO, and partner channels
- Make growth measurable. Establish shared KPIs and end-to-end attribution from discovery through onboarding, activation, and lifetime value
- Rationalize the stack. Reduce tool overlap, unclear ownership, and handoff friction across experience, orchestration, and services layers
- Run engineering excellence. Own reliability, security, performance, release quality, and delivery predictability for merchant-facing systems


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/fiserv-director-clover-engineering-merchant-onboarding-and-growth/