# Senior Director of Product Knowledge & Experience at Fiserv

- Company: Fiserv
- What the company does: Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
- Company website: https://www.fiserv.com
- Type: Startups
- Level: Principal and up
- Location: Alpharetta, Georgia
- Work setup: On-site
- Posted: 2026-11-02
- Apply by: 2026-12-17
- Apply: https://fiserv.wd5.myworkdayjobs.com/en-US/EXT/job/Alpharetta-Georgia/Senior-Director-of-Product-Knowledge---Experience_R-10404095-1?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/fiserv-senior-director-of-product-knowledge-and-experience/

## About the role

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Experience in payments, fintech, commerce platforms, banking, or API-first products
- Bachelor’s degree or higher in a related field (e.g., Business, Computer Science, Engineering, Product Management), or equivalent education, experience, or military experience
- 12 years in product management or digital product leadership for developer, knowledge, or enterprise digital platforms, including 8 years leading product teams
- Track record of defining and presenting product vision, strategy, roadmaps, and investment cases to senior executives
- Experience leading digital transformation, with working knowledge of developer ecosystems (APIs, SDKs, documentation, sandboxes) and modern content platforms (headless CMS, search, taxonomy)
- Experience modernizing a developer portal, documentation site, or enterprise knowledge experience


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/fiserv-senior-director-of-product-knowledge-and-experience/