# Service Management - Professional I at Fiserv

- Company: Fiserv
- What the company does: Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.
- Company website: https://www.fiserv.com
- Type: Startups
- Level: Mid level
- Location: 4 Locations
- Work setup: On-site
- Posted: 2026-11-05
- Apply by: 2026-12-20
- Apply: https://fiserv.wd5.myworkdayjobs.com/en-US/EXT/job/Hagerstown-Maryland/Service-Management---Professional-I_R-10404503-1?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/fiserv-service-management-professional-i/

## About the role

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 3+ years of experience in merchant services, client support, account management, or service operations with responsibility for managing issues through resolution
- 3+ years of experience working across multiple service domains such as billing, payments, devices, software support, funding, risk, chargebacks, or retention
- 3+ years of experience using customer relationship management systems, case management tools, and service documentation practices to track actions and outcomes
- Demonstrated ability to analyze account issues, coordinate cross-functional resolution activities, and communicate status, decisions, and next steps with clients and internal partners
- Bachelor's degree in business, communications, operations, or a related field, or equivalent combination of education, related experience and/or military experience
- Experience supporting high-value or strategically important merchant relationships


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/fiserv-service-management-professional-i/