# Associate Customer Success Manager at Five9

- Company: Five9
- What the company does: Five9 delivers the most reliable cloud contact center that empowers organizations to deliver extraordinary customer experiences. Request a demo! Backed by Sapphire.
- Company website: https://five9.com
- Type: Startups
- Level: Senior
- Location: United States (Remote)
- Work setup: Remote
- Posted: 2025-06-24
- Apply by: 2026-10-08
- Apply: https://www.five9.com/about/careers/job-detail?gh_jid=5572265004
- Page: https://www.1752.vc/careers/jobs/five9-associate-customer-success-manager/

## About the role

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Five9 is seeking a passionate and results-driven Customer Success Manager to join our dynamic team. As an Associate CSM, you will be the liaison between the customer and Five9 to address customer issues, concerns and questions and provide effective solutions in a reactive and non-designated manner.

## What they're looking for

- Experience in Customer Success, Account Management, Business Development, or another client-facing role preferred
- Ability to discuss, understand, and work within complex project and processes
- Proven ability to manage multiple projects at a time while paying strict attention to details
- Excellent listening, verbal and written communication skills
- Must be self-directed and self-motivated
- BA/BS degree or higher

Tags: Customer Success Manager