# Desktop Systems Administrator II at Five9

- Company: Five9
- What the company does: Five9 delivers the most reliable cloud contact center that empowers organizations to deliver extraordinary customer experiences. Request a demo! Backed by Sapphire.
- Company website: https://five9.com
- Type: Startups
- Level: Mid level
- Location: Irving, TX (Onsite)
- Work setup: On-site
- Posted: 2026-10-21
- Apply by: 2026-12-05
- Apply: https://www.five9.com/about/careers/job-detail?gh_jid=6231552004&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/five9-desktop-systems-administrator-ii/

## About the role

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Executive & VIP Support: Deliver high-touch, urgent technical support for senior leadership and administrative staff with minimal business disruption
- Incident & Outage Management: Monitor, prioritize, and resolve ticketing queues within established SLAs, participate in an on-call rotation to resolve critical after-hours incidents and outages
- Event & AV Support: Configure, test, and facilitate audio/video conferencing solutions (e.g., Zoom Rooms, Microsoft Teams, etc.) for executive presentations and company-wide meetings
- Working with IT Engineering teams, act as “smart hands and eyes” for in-office infrastructure including networking equipment and servers
- Endpoint Provisioning & Deployment: Deploy, configure, and maintain laptops, desktops, and mobile devices using enterprise management tooling (e.g., Intune, Jamf, SCCM)
- Identity & Access Management: Administer user accounts, groups, and device policies within Microsoft Entra ID (Azure AD) and Okta

Tags: Information Technology

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/five9-desktop-systems-administrator-ii/