# Director, Solution Consulting Operations at Five9

- Company: Five9
- What the company does: Five9 delivers the most reliable cloud contact center that empowers organizations to deliver extraordinary customer experiences. Request a demo! Backed by Sapphire.
- Company website: https://five9.com
- Type: Startups
- Level: Principal and up
- Location: United States (Remote)
- Work setup: Remote
- Posted: 2026-07-29
- Apply by: 2026-10-08
- Apply: https://www.five9.com/about/careers/job-detail?gh_jid=6129958004
- Page: https://www.1752.vc/careers/jobs/five9-director-solution-consulting-operations/

## About the role

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

## What they're looking for

- Education: Bachelor's degree or equivalent experience preferred
- 10+ years of experience in Solution Consulting, Sales Engineering, or a related technical pre-sales discipline
- 5+ years of people management experience
- Contact center industry experience, familiarity with Five9 or direct competitors strongly preferred
- Experience designing or managing demo environments, sandbox infrastructure, or pre-sales technical assets
- Practical knowledge of AI and automation — you've applied LLMs, AI assistants, or workflow automation to real operational challenges

Tags: Solution Consulting