# Senior Manager, Engineering - AI Agents at Five9

- Company: Five9
- What the company does: Five9 delivers the most reliable cloud contact center that empowers organizations to deliver extraordinary customer experiences. Request a demo! Backed by Sapphire.
- Company website: https://five9.com
- Type: Startups (AI role)
- Level: Senior
- Location: San Francisco, CA (Hybrid)
- Work setup: Hybrid
- Posted: 2026-05-05
- Apply by: 2026-10-08
- Apply: https://www.five9.com/about/careers/job-detail?gh_jid=5988928004
- Page: https://www.1752.vc/careers/jobs/five9-senior-manager-engineering-ai-agents/

## About the role

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. The Senior Manager, Engineering - AI Agents will lead the development and delivery of Five9’s AI Agent software platform, which provides customers with fully autonomous self-service agents for customer support, sales, and services use cases in the contact center. This is one of the hottest areas of application for AI Agent technology!

## What they're looking for

- Hire, onboard, and grow a high-performing engineering teamof 4-8 engineers in the United States
- Provide coaching, mentorship, and career development for engineers
- Establish clear ownership, accountability, and engineering rigor
- Conduct performance management, feedback, and growth planning
- Foster a culture of collaboration, innovation, and operational excellence
- Mentor senior engineers and emerging technical leaders

Tags: AI Automation & Architecture