# Customer Service Representative (English/Spanish Bilingual) at Fleetworthy

- Company: Fleetworthy
- What the company does: Fleetworthy offers fleet management software to bring together Safety & Compliance, Toll Management, and Weigh Station Bypass solutions. Backed by Insight.
- Company website: https://fleetworthy.com/
- Type: Startups
- Level: Mid level
- Location: Remote (United States)
- Work setup: Remote
- Posted: 2026-09-17
- Apply by: 2026-11-01
- Apply: https://job-boards.greenhouse.io/bestpass/jobs/4713931006
- Page: https://www.1752.vc/careers/jobs/fleetworthy-customer-service-representative-english-spanish-bilingual/

## About the role

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, an d opera te with confidence. Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network.

## What they're looking for

- Serve as the first point of contact for customer inquiries via phone, chat, and email, ensuring clear, professional, and empathetic communication. across our industry-leading product suite
- Investigate and resolve customer issues, including billing questions, exercising sound judgment to determine when to resolve independently and when to escalate
- Maintain and update customer accounts in our proprietary internal platforms and CRM software with accuracy and attention to detail
- Collaborate with peers and internal partners to deliver timely resolutions and a seamless customer experience
- Contribute to team initiatives by sharing feedback, mentoring newer colleagues, and actively participating in continuous improvement efforts
- Education: Associate degree in Business, Communications, or related field required, bachelor’s degree preferred

Tags: Customer