# Mid-Market Account Manager at Flex

- Company: Flex
- What the company does: Manage business spending in Africa with Flex Finance. Get real-time visibility, easy expense tracking, and control with web, mobile, and corporate cards.Try now. Backed by 500 Global.
- Company website: https://flexfinance.ai
- Type: Startups (AI role)
- Level: Senior
- Location: New York, NY; Salt Lake City, UT; San Francisco, CA
- Work setup: On-site
- Posted: 2026-09-17
- Apply by: 2026-11-01
- Apply: https://job-boards.greenhouse.io/flex/jobs/4735073005
- Page: https://www.1752.vc/careers/jobs/flex-mid-market-account-manager/

## About the role

As a Mid Market Account Manager, you will be a member of our client-facing team - responsible for the commercial relationship with our customers (Property Management Companies) within our Mid Market segment. You'll own and operate a book of business where consistency, prioritization, and process discipline matter as much as relationship depth. This is a partner role - you will act as the customer's advisor and point of contact - to maintain, retain, and grow the business relationship at scale.

## What they're looking for

- Account Management Experience: 2-4+ years in Account Management or Customer Success, ideally managing a book of business at volume (multiple concurrent accounts, not a small handful)
- Experience owning renewals and standard commercial negotiations, comfortable operating within defined playbooks and pricing parameters rather than bespoke deal structuring
- Process Orientation: Strong organizational and prioritization skills - proven ability to triage a large portfolio and direct time to where it has the most impact
- Data-Driven: Comfortable using account health, usage, and engagement signals to identify risk and opportunity, and to decide where limited time is best spent
- Strong Communication Skills: High EQ and the ability to build trust quickly and efficiently across a high volume of relationships
- Tech Proficiency: Experience with Salesforce or a comparable CRM is a plus, experience with customer success or health-scoring tooling is a plus

Tags: Revenue