# Global Operations Associate at Flexport

- Company: Flexport
- What the company does: Ship smarter with Flexport. Backed by SoftBank VF, Y Combinator and a16z.
- Company website: https://www.flexport.com/
- Type: Startups
- Level: Associate
- Location: Dallas, Texas, United States
- Work setup: On-site
- Posted: 2026-09-21
- Apply by: 2026-11-05
- Apply: https://job-boards.greenhouse.io/flexport/jobs/8221466
- Page: https://www.1752.vc/careers/jobs/flexport-global-operations-associate-2/

## About the role

Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end. To achieve this, the Global Operations team is at the heart of delighting our customers, managing our partners and working closely with our technology partners to drive innovation through process automation.

## What they're looking for

- Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately
- Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery
- Follow standard operating procedures (SOP)
- Own the client experience, solving client issues quickly and ensuring smooth operations at origin and destination, escalating issues as needed
- Your team will:
- Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements

Tags: Global Operations