# Customer Success Manager at Flip

- Company: Flip
- What the company does: Transfer antar bank gratis, biaya tagihan lebih rendah, biaya transfer luar negeri terendah, dan cashback setiap belanja. Semua dalam satu aplikasi. Backed by Insight and Peak XV.
- Company website: https://getflip.com
- Type: Startups (AI role)
- Level: Senior
- Location: Los Angeles
- Work setup: On-site
- Posted: 2026-03-17
- Apply by: 2026-10-08
- Apply: https://job-boards.greenhouse.io/flip/jobs/5156195008
- Page: https://www.1752.vc/careers/jobs/flip-customer-success-manager-2/

## About the role

Ever call your favorite eCommerce brand or healthcare provider, and have a crazy good Voice AI answer? That’s Flip. Hundreds of brands from Under Armour and Tory Burch in retail to Experity and Fast Pace Health in healthcare trust Flip to have millions of phone calls with their customers every month.

## What they're looking for

- We believe every customer should feel like our first and only
- We believe in building in person relationships
- We believe how we do things today is written in pencil and everyone is responsible for improving it
- We believe in winning, especially in the hardest of moments
- We believe in deeply understanding our customers’ business, being a strategic thought partner, helping them connect with others in the community, and solving problems for them far beyond our scope
- We believe in going long – these aren’t transactional relationships, they’re deep partnerships that compound in value over time

Tags: Customer Success