# Senior Client Success Manager at Flip

- Company: Flip
- What the company does: Transfer antar bank gratis, biaya tagihan lebih rendah, biaya transfer luar negeri terendah, dan cashback setiap belanja. Semua dalam satu aplikasi. Backed by Insight and Peak XV.
- Company website: https://getflip.com
- Type: Startups (AI role)
- Level: Senior
- Location: New York
- Work setup: On-site
- Posted: 2026-09-15
- Apply by: 2026-10-30
- Apply: https://job-boards.greenhouse.io/flip/jobs/5424515008
- Page: https://www.1752.vc/careers/jobs/flip-senior-client-success-manager/

## About the role

As a Senior Client Success Manager at Flip - you will ensure that Flip is the most impactful tool in our enterprise client's tech stack. Delivering business impact through our product, identify the problems they’re looking to solve, configuring our product to optimize performance, and collaborate with our Product and Engineer teams to constantly raise the bar. Serving as the main point of contact post sales both virtually and in-person, consistently showing up for our customers.

## What they're looking for

- Minimum of 5 years of experience in either a Customer Success, Implementation, Solutions/Sales Engineer or Technical support role for a SaaS company
- At least 2 years supporting enterprise level clients/customers
- Fluent in gap analysis and API endpoints
- Expert level understanding of data analysis and how to communicate the story
- High aptitude and agency - using AI where applicable to get to outcomes in a faster more efficient way
- Familiarity with EHR/PM integrations (Epic, Athena, Experity, eClinicalWorks, etc.) and healthcare data standards (HL7, FHIR, HIPAA)

Tags: Customer Success