# Customer Support at Flux

- Company: Flux
- What the company does: Backed by Y Combinator.
- Company website: https://iflux.app
- Type: Startups
- Level: Mid level
- Location: San Francisco Office
- Work setup: On-site
- Posted: 2026-01-06
- Apply by: 2026-10-08
- Apply: https://jobs.ashbyhq.com/flux/a86fe442-4f93-4943-891f-9882e1a2a777
- Page: https://www.1752.vc/careers/jobs/flux-customer-support/

## About the role

This is an opportunity to build a world‑class support function from the ground up. You’ll collaborate closely with product, engineering, and design to understand the platform deeply and ensure every customer interaction is positive. You’ll take ownership of support processes, develop knowledge resources, and represent the voice of the customer internally. Provide responsive, empathetic support via chat, email, and community channels, answering questions and troubleshooting issues to resolution.

Tags: Customer Success