# Community Support Lead at Fora

- Company: Fora
- What the company does: Backed by Insight.
- Company website: https://www.foratravel.com/
- Type: Startups
- Level: Senior
- Location: New York City
- Work setup: On-site
- Pay: $80K to $100K base salary per year (USD)
- Posted: 2026-10-23
- Apply by: 2026-12-07
- Apply: https://www.foratravel.com/careers/jobs?gh_jid=5457635008&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/fora-community-support-lead/

## About the role

Forum is where Fora advisors go to connect, trade ideas, and learn from one another. The community is made up of advisors at very different stages, with very different books of business, and no two questions are ever the same. As our Community Support Lead, you’ll be the dedicated HQ owner of that space. You’ll answer advisors’ questions directly, keep conversations organized and welcoming, and make sure Forum stays a place advisors trust. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 3+ years of full-time experience in customer support, online community management, or another member-facing support role
- 1+ year of hands-on experience moderating a community and enforcing written guidelines
- Experience using a ticketing or escalation workflow to route issues to another team
- Experience working with a policy, compliance, or Trust & Safety-type team
- Experience building or documenting a process from scratch in a new or evolving role
- Hands-on experience with Circle or a comparable community platform (such as Discourse or Mighty Networks)

Tags: Product Operations & Support

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/fora-community-support-lead/