# Membership Support Specialist at Fora

- Company: Fora
- What the company does: Backed by Insight.
- Company website: https://www.foratravel.com/
- Type: Startups
- Level: Mid level
- Location: New York City
- Work setup: On-site
- Pay: $80K to $90K base salary per year (USD)
- Posted: 2026-10-21
- Apply by: 2026-12-05
- Apply: https://www.foratravel.com/careers/jobs?gh_jid=5455430008&utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/fora-membership-support-specialist/

## About the role

Every future Fora advisor starts with a question. Is this right for me? How does the commission work? What happens after I join? The Membership Support Specialist is the person who answers. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- 3+ years of full-time experience in customer support, sales support, operations, or another customer-facing role, ideally in tech
- Experience with a ticketing or inbox platform (Intercom, Zendesk, or similar)
- Familiarity with support metrics such as SLA, CSAT, and FCR
- Excellent written communication, and comfort with phone and video calls
- Good judgment on when to resolve a question and when to pass it on
- Strong attention to detail, documentation habits, and follow-through

Tags: Product Operations & Support

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/fora-membership-support-specialist/