# Product Support Specialist (3D Printing) at Formlabs

- Company: Formlabs
- What the company does: Backed by NEA, SoftBank VF and SOSV.
- Company website: https://formlabs.com/
- Type: Startups
- Level: Mid level
- Location: Milwaukee, WI
- Work setup: On-site
- Posted: 2026-09-14
- Apply by: 2026-10-29
- Apply: https://careers.formlabs.com/job/8195717/apply/?gh_jid=8195717
- Page: https://www.1752.vc/careers/jobs/formlabs-product-support-specialist-3d-printing/

## About the role

To serve as the primary gateway for our customers, providing unparalleled support and education. We are committed to being the first point of contact, offering expertise and assistance that goes beyond problem-solving. Our goal is to empower users by delivering clear, reliable guidance and fostering a culture of continuous learning.

## What they're looking for

- 1+ years of customer service (contact center, field services), education (early ed teachers) or hardware support experience
- High School degree or equivalent
- Strong written and verbal empathetic communication skill

Tags: Global Services