# Technical Account Manager FED (TAM) at Forward Networks

- Company: Forward Networks
- What the company does: Backed by Stanford.
- Company website: https://forwardnetworks.com
- Type: Startups
- Level: Senior
- Location: DC / VA / MD
- Work setup: On-site
- Pay: $240K to $270K base salary per year (USD)
- Posted: 2026-10-15
- Apply by: 2026-11-29
- Apply: https://job-boards.greenhouse.io/forwardnetworks/jobs/8017326003?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/forward-networks-technical-account-manager-fed-tam/

## About the role

A Technical Account Manager acts as a trusted advisor and partner to our customers, ensuring they maximize value from our solutions while maintaining high satisfaction and retention. The TAM plays a crucial role in driving adoption, identifying growth opportunities, and aligning our technology with customers’ business goals. They provide guidance, best practices, and insights to help customers achieve their business objectives through the effective use of our platform. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Bachelor’s degree in business, Information Technology, or a related field, or equivalent practical experience
- 5+ years of experience in a technical account management, customer success, or similar role within the technology industry, preferably with SaaS solutions
- Strong understanding of how technology can solve business challenges and the ability to articulate this value to customers
- Proven track record of building and managing customer relationships, driving product adoption, and delivering customer success
- Excellent communication, presentation, and interpersonal skills with the ability to engage with stakeholders at all levels, including business users, IT teams, and executive leadership
- Experience with CRM and customer success tools, as well as familiarity with data analysis methods for monitoring customer health

Tags: Customer Success

Source: 1752vc Careers, https://www.1752.vc/careers/jobs/forward-networks-technical-account-manager-fed-tam/