# Digital Customer Success Manager, EMEA Macclesfield · Hybrid at Fourth

- Company: Fourth
- What the company does: Restaurant and hospitality-specific technology, services, and analytics to manage your workforce and inventory. Backed by Insight.
- Company website: http://www.fourth.com/
- Type: Startups
- Level: Senior
- Location: Remote (US)
- Work setup: Remote
- Posted: 2026-08-06
- Apply by: 2026-10-12
- Apply: https://careers.fourth.com/jobs/8184120-digital-customer-success-manager-emea
- Page: https://www.1752.vc/careers/jobs/fourth-digital-customer-success-manager-emea-macclesfield-hybrid/

## About the role

The Digital Customer Success Manager designs and drives Fourth's digital customer experience, sitting at the intersection of Customer Success, Marketing, and BizApps. This role owns the programmes, tooling, and data infrastructure that reduce manual CS intervention and let the CS function scale without sacrificing outcomes. It's not a traditional CSM role — the focus is on systems, journeys, and content rather than individual accounts.