# Help Desk Specialist (Contractor) at Freenome

- Company: Freenome
- What the company does: Freenome is a private biotech company focused on developing blood tests to detect cancer early and make screening accessible for everyone. Backed by a16z, GV and CRV.
- Company website: https://www.freenome.com
- Type: Startups
- Level: Mid level
- Location: Brisbane, California
- Work setup: On-site
- Posted: 2026-08-31
- Apply by: 2026-10-15
- Apply: https://job-boards.greenhouse.io/freenome/jobs/8756170002
- Page: https://www.1752.vc/careers/jobs/freenome-help-desk-specialist-contractor/

## About the role

Contractors may be hired through a third-party provider and will be considered contingent workers. We invite you to check out our career page @ freenome.com/job-openings/ for additional company information.

## What they're looking for

- 3+ years of experience as a Help Desk Specialist or related IT Customer Support role
- Experience with Mac (preferred) and Windows platforms
- Experience with Google Workspace (G Suite)
- Experience with Mobile Device Management (MDM) tools (Jamf or Manage Engine Preferred)
- Experience with modern ticketing systems (Freshservice Preferred)
- Good understanding of computer systems, mobile devices and other tech products

Tags: IT