# Account Manager, Mid-Market at Freshworks

- Company: Freshworks
- What the company does: Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Backed by Accel and Peak XV.
- Company website: http://www.freshworks.com
- Type: Startups (AI role)
- Level: Senior
- Location: Boston, MA
- Work setup: On-site
- Pay: $100K to $140K base salary per year (USD)
- Posted: 2026-10-20
- Apply by: 2026-12-04
- Apply: https://jobs.smartrecruiters.com/Freshworks/744000156661499?utm_source=1752vc&utm_medium=careers
- Page: https://www.1752.vc/careers/jobs/freshworks-account-manager-mid-market-2/

## About the role

At Freshworks, we believe great customer relationships are just the beginning. We're looking for a driven, commercially minded Mid-Market Account Manager who knows how to turn strong partnerships into meaningful business growth. Found on 1752vc Careers, the job board for startup and VC roles.

## What they're looking for

- Own your business. Take ownership of a portfolio of mid-market customers, driving revenue through renewals, upsells, and cross-sells while consistently working toward ambitious sales targets
- Find the next big opportunity. Go beyond the initial sale to uncover new use cases, expand into additional teams, and identify opportunities to grow customer relationships
- Build relationships that open doors. Connect with decision-makers and executives, understand their business priorities, and become a trusted partner they turn to for solutions
- Drive deals from start to finish. Lead discovery, navigate complex sales conversations, build compelling business cases, negotiate, and close opportunities
- Turn customer challenges into business wins. Show customers how Freshworks can solve real problems, improve efficiency, and deliver measurable value
- Stay ahead of the game. Build and maintain a healthy expansion pipeline, forecast accurately, and take a proactive approach to hitting your numbers


Source: 1752vc Careers, https://www.1752.vc/careers/jobs/freshworks-account-manager-mid-market-2/