# Creative Director at Freshworks

- Company: Freshworks
- What the company does: Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Backed by Accel and Peak XV.
- Company website: http://www.freshworks.com
- Type: Startups (AI role)
- Level: Principal and up
- Location: San Mateo, CA
- Work setup: On-site
- Pay: $215K to $265K base salary per year (USD)
- Posted: 2026-09-18
- Apply by: 2026-11-02
- Apply: https://jobs.smartrecruiters.com/Freshworks/744000150405149
- Page: https://www.1752.vc/careers/jobs/freshworks-creative-director/

## About the role

Freshworks is seeking a Creative Director to lead and scale our in-house creative team. This role owns the strategy, operations, and output of Freshworks' internal creative function — from brand campaigns, to sales enablement, events, and digital experiences — ensuring every creative touchpoint reflects the quality, clarity, and character of the Freshworks brand.

## What they're looking for

- 10+ years of experience in creative direction, brand design, or in-house studio leadership, with at least 3 years managing multidisciplinary creative teams
- A strong portfolio demonstrating brand-building work across digital, campaign, and product marketing contexts
- Deep understanding of visual design, art direction, motion, and how great creative drives business outcomes
- Strong background in B2B SaaS or technology marketing, with the ability to make complex products feel clear and compelling
- Proven ability to build and scale an in-house creative function, including operations, process, and team structure
- Fluency in the modern design toolchain: Figma, Adobe Creative Suite, and emerging AI-assisted design and production tools