# Deal Desk Strategy Manager at Freshworks

- Company: Freshworks
- What the company does: Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Backed by Accel and Peak XV.
- Company website: http://www.freshworks.com
- Type: Startups (AI role)
- Level: Senior
- Location: San Mateo, CA
- Work setup: On-site
- Pay: $157K to $194K base salary per year (USD)
- Posted: 2026-08-19
- Apply by: 2026-10-12
- Apply: https://jobs.smartrecruiters.com/Freshworks/744000144399138
- Page: https://www.1752.vc/careers/jobs/freshworks-deal-desk-strategy-manager/

## About the role

This is more than a traditional Deal Desk role — you’ll operate as a trusted advisor to Sales, bring together the right partners across Legal, Finance, and Operations, and help remove the friction that can stand between a great opportunity and a closed deal. You’ll also have the opportunity to influence how Deal Desk operates at scale, mentor others on the team, and build toward future people leadership as the organization continues to grow.

## What they're looking for

- 7–10+ years of experience in Deal Desk, Sales Operations, Revenue Operations, or a similar deal-support function, including direct experience with enterprise or strategic-tier deals
- Demonstrated ability to operate as a trusted advisor to AEs and RVPs — shaping deal strategy proactively, not just processing paperwork
- Strong working knowledge of contract structuring, order forms, pricing and discounting frameworks, and standard commercial terms
- Comfort partnering directly with Legal, Finance, and Sales Ops to resolve complex contract, pricing, or revenue recognition questions
- Sound independent judgment for triaging deal complexity and knowing when to escalate, delegate, or resolve personally
- Excellent written and verbal communication skills, with experience speaking directly to customers on deal structure and terms