# Head of Product Design at Front

- Company: Front
- What the company does: Deliver exceptional service at scale with Front, the modern CX platform combining client communication, automation, and analytics for customer-first teams. Backed by Battery, Sequoia and Y Combinator.
- Company website: https://front.com/
- Type: Startups
- Level: Principal and up
- Location: San Francisco, CA
- Work setup: Remote
- Pay: $275K to $322K base salary per year (USD)
- Posted: 2026-05-15
- Apply by: 2026-10-12
- Apply: https://jobs.ashbyhq.com/frontcareers/6ca0f3aa-4593-4ca2-8c64-dcb61e96465d
- Page: https://www.1752.vc/careers/jobs/front-head-of-product-design/

## About the role

Lead and develop a team of product designers (including managing managers as the org scales), setting clear expectations and coaching to raise the craft bar. Establish a strong operating cadence (critiques, design reviews, planning, decision-making) that improves quality, clarity, and throughput.

## What they're looking for

- A senior, hands-on design leader who sets high standards for craft, clarity, and outcomes
- Comfortable operating in complex, workflow-heavy, data-rich product areas (queues, routing/assignment, rules builders, automation, analytics)
- A strong cross-functional partner to Product and Engineering—able to drive alignment, momentum, and crisp decision-making
- An executive-level communicator who can translate design decisions into business outcomes and tradeoffs
- An operator who brings structure without bureaucracy—improving process so teams move faster, not slower
- Product-obsessed: deeply curious about customers and the broader CX market, and committed to understanding the “why” behind the work

Tags: EPD