# Chargeback Team Lead at FullSeam

- Company: FullSeam
- What the company does: FullSeam is your AI-powered finance and accounting teammate. AI agents that handle accounts receivable, accounts payable, cash application, reconciliation, and more. Backed by Y Combinator.
- Company website: https://fullseam.com
- Type: Startups (AI role)
- Level: Senior
- Location: Remote - US
- Work setup: Remote
- Posted: 2026-09-21
- Apply by: 2026-11-05
- Apply: https://fullsteam.wd1.myworkdayjobs.com/en-US/External/job/Remote---US/Chargeback-Team-Lead_JR102293-1
- Page: https://www.1752.vc/careers/jobs/fullseam-chargeback-team-lead/

## About the role

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers.

## What they're looking for

- Advanced knowledge of chargebacks, dispute resolution, fraud prevention, card network requirements, and recovery practices
- Ability to resolve escalated operational issues and complex disputes
- Demonstrated ability to lead, coach, motivate, and develop employees
- Strong conflict resolution, engagement, and accountability skills
- Strong organization and decision-making, with the ability to balance quality, productivity, compliance, and service levels
- Commitment to continuous improvement and operational effectiveness